TOTO
G-Max and Power Gravity: the flapper is not generic
TOTO's gravity flush systems — G-Max on Drake and Ultramax, Power Gravity on commercial-leaning models — use a wide 3-inch valve with a TOTO-shaped flapper. The size looks familiar in the store aisle. The sealing profile and the hinge are not.
Identify what you have
- G-Max: a wide 3-inch flush valve with a large soft flapper, big trapway. Found on Drake (CST743 family), Ultramax, and many two-piece TOTO toilets from the late 1990s onward.
- Power Gravity: TOTO's higher-flow gravity system on models aimed at heavier use. Similar service logic, different part numbers.
- Double Cyclone / Tornado bowls: a bowl rinse design, not a tank mechanism. It tells you nothing about the flapper; go by the flush valve in the tank.
- Washlet models: the seat is electronic and irrelevant to the tank. See seats if you are planning a bidet seat.
Why "3-inch" is not enough information
A generic 3-inch flapper is designed to seal on a generic 3-inch seat. TOTO's seat profile and the flapper's float/hinge behavior are tuned so the flap stays open for exactly as long as the flush needs, then drops. Fit a generic one and the usual results are: a slow weep that shows on the dye test, or a flush that ends early and leaves the bowl needing a second pull. Neither is dramatic enough to be obvious, which is why people replace the same flapper three times.
- Fits
- The specific TOTO model on your tank stamp. TOTO publishes parts diagrams keyed to the CST/MS number — for example the Drake CST743 family — and the flapper is listed there as a THU part number. Buy that number.
- Does not fit
- Cross-shopping by 'fits TOTO' text alone. TOTO revised flush valves across production years, and Power Gravity parts are not the same as G-Max parts even where both are 3-inch.
- Fits
- Korky lists specific 3-inch flappers as TOTO-compatible replacements and they generally perform well on G-Max valves in good condition. A reasonable pick if OEM is backordered.
- Does not fit
- Tanks where the seat is already scaled or scored — an aftermarket flapper is less forgiving of a rough seat than the OEM part. Also confirm on Korky's own fitment lookup with your CST number before buying.
Service notes specific to TOTO tanks
- Water level. TOTO marks a fill line on the overflow tube or inside the tank. G-Max flush quality falls off noticeably below it. Set the fill valve to that mark rather than eyeballing an inch of clearance.
- Chain slack. TOTO chains are short. Half a link of slack still applies, and the excess should be clipped, not coiled.
- The fill valve is usually replaceable with a universal. Most two-piece TOTO tanks take a standard bottom-entry valve — measure floor-to-overflow and use the chooser. One-piece Ultramax tanks are the ones to measure carefully.
- Do not use in-tank bleach tablets. TOTO's own care guidance warns against in-tank cleaners; they attack the rubber you just paid for.
Find the CST or MS number first
What TOTO owners usually actually need
In rough order of frequency: a hardened flapper after five to eight years, a fill valve at the end of its life in hard water, and a loose tank-to-bowl connection that weeps at the bolts. The flush valve body itself rarely fails. If a new correct flapper does not hold the dye test, check the seat surface — see the seat section on the flapper size page.
Next, in the tank
- Measuring flappers and seatsThe general case, including seat damage.
- Kohler Class FiveThe other brand with its own geometry.
- Hard water and chloramineWhy rubber dies early in some towns.
- TOTO Drake / Drake IIWhich Drakes share G-Max seals and which do not.
- Seats and bidet clearanceIf a Washlet is on the wish list.